Ready to dive in as our first User Experience Researcher? Join our team! We are Brenger; a clean-tech startup building a sustainable transportation platform that solves the inefficient way of transporting bulky goods by optimizing the utilization of every van on the road and thereby reduces CO2 emissions along the way. We started our adventure back in 2016 in Amsterdam and are rapidly growing in the Benelux region and soon in the rest of Europe. We are seeking a UX Researcher to be the voice of our users through research and insights.
You will uncover and share insights on what we don’t know about our customers, retailers and couriers. In this capacity you will help everyone at Brenger better understand the needs of our users so we can improve our platform for an ultimate user experience. You do this by conducting qualitative and quantitative research about the preferences of all our customers and couriers in the Benelux region and other countries. This also includes testing of new functionalities with our users. Based on these research studies you come up with suggestions to improve our UX. As you are the ambassador of customer research within Brenger we expect you to inspire other teams to stay in touch with our users as well. This UX role is not just doing research, we expect you to be creative and supportive in helping setting up and growing Brenger in Europe through marketing and operations.
What we ask from you
2 to 4 years of end-to-end user research experience in a commercial environment
Native Dutch speaking, excellent command in English and another language such as German, Spanish, French or Danish is a big plus!
Hands-on experience with a variety of mixed research methods
Excellent communication skills
Being resourceful and dare to throw new solutions on the table
Experience working with different stakeholders and teams
Able to work independently with a positive can-do attitude
Strong attention to detail as well as an eye for the big picture
Having a formal background in UX is a plus
What we offer
At Brenger we work hard every day to keep Brenger growing and we celebrate our successes, big and small. You will work in a vibrant and ambitious team in central Amsterdam. In addition to a good monthly salary we offer you pension plan participation and the opportunity to learn and to grow fast within a dynamic work environment with a lot of freedom. In normal (no covid) circumstances we enjoy daily lunches together and are having regular company updates and fun (online) events. Once a year we hold our legendary Brenger BBQ and other team events.
Join us and become a valuable member of our team in Amsterdam.
We are looking forward to your application! ⚡